Booking a private Retreat Center is very different from booking a regular hotel room, especially with regard to payments and cancellations. We urge you to read through all our conditions carefully and not just click the boxes (as we often do).

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RENTAL PAYMENT TERMS

20% non-refundable deposit on the day of booking.

40% non-refundable full payment - 4 months prior to the rental date 

40% non-refundable full payment - 3 months prior to the rental date

LATE PAYMENT PENALTY

If the rental payment is not made by the specified due date, a penalty fee of $20 USD will be applied for each day the payment remains outstanding until it is received. It is further acknowledged that this penalty shall not be applicable toward the rental fee, additional packages, catering, or any other purchases.

FAILURE OF FULL PAYMENT

If the client fails to pay the full invoice within 60 days of the invoice due date, the lease will be canceled without a refund. Oasis Management will be allowed to open the lease dates to new tenants.

CANCELLATION

If the client decides to cancel the lease for any reason, including but not limited to a medical emergency, family issues, change of plans, under-booking, rescheduled event, or internal organization issues, all payments made cannot be refunded. 

ARRIVAL / DEPARTURE TIMES

Unless stated otherwise, the standard check-in time is 14:00 (2 p.m.) and check-out time is 12:00 (Noon). 

EARLY CHECK-IN / LATE CHECK-OUT

Early check-in or late check-out is subject to availability with an extra fee of $140 USD per hour only with approval by Oasis Management at least one week before the start of the rental.

VENUE RULES

Front desk, kitchen, and housekeeping staff onsite from 7:00 (7 AM) until 22:00 (10 PM) and night security from 22:00 (10 PM) - 7:00 (7 AM).

The buffet-style complimentary breakfast will be served from 7:00 (7 AM) - 10:00 (10 AM). Any rescheduling or changes to the menu must be communicated to management at least one (1) day before. Otherwise, Oasis Team is not responsible for any inconvenience that may occur. 

Oasis housekeeping staff will change the linens and towels once every 4 days/3 nights. If the client wishes to have the linens and towels changed more, an additional fee of $5 per room will be charged per change.

No outside beverages are allowed to be brought into Oasis (e.g., Water, Soft Drinks, Beer, Liquor, Wine, etc.). If anything is brought in, a corkage fee of $5 USD per bottle (Liquor/Wine) and per crate/box (Beer/Soft Drinks/Water) will apply. Unlimited drinking water is provided at the venue.

5% handling fee of the total item(s) reserved is applicable for any purchases or bookings with outside vendors (i.e., those outside of Oasis’s Additional Packages) made ahead of time by Oasis, as requested by the client.

The client must abide the local noise ordinances. Quiet hours start from 22:00 (10 PM) until 7:00 (7 AM).

Outside guests are not allowed to the premises other than those checked in on the arrival date.

Staff areas, including, but not limited to, the kitchen, office, storage, electrical room, etc cannot be entered by the client. 

Oasis is not a party complex. Parties of any kind are not allowed within the complex.

The Tenant must pay for all additional purchases—such as food, beverages, excursions, transportation, and massages—on-site with cash in IDR or a credit card, subject to a 3% bank surcharge. Failure to complete payment at checkout allows the Landlord to retain the security deposit or the Tenant's passport.

SECURITY DEPOSIT

A security deposit of $2,500 USD is mandatory to ensure the tenant's faithful compliance with the terms and conditions of this agreement. The security deposit must be paid upon check-in and will be returned to the client within 14 days after the rental period concludes, minus any itemized deductions. This security deposit will not be applied toward any rental payment. The client is fully responsible for any breakages, loss, or damage to the premises and/or its contents, whether caused directly or indirectly by the tenant, their guests, or anyone invited to the property. By signing this agreement, the client authorizes Oasis Management to deduct the costs for any damages, loss, or cleaning from the security deposit.

If a passport is provided as the security bond, it is required to be submitted to the Landlord or the Landlord's staff at check-in. This passport will only be returned at check-out, contingent upon verification by Oasis Management that no breakages, losses, or damages have occurred to the premises. In the event that such incidents arise, the Tenant shall be held responsible for compensating Oasis Management with an amount determined by management, based on the replacement cost of the damaged items. Upon receipt of this payment, Oasis Management will promptly return the passport to the Tenant.

SMOKING POLICY

Smoking/Vaping is permitted ONLY in the area in front of the parking space where an ashtray is provided.

If caught smoking/vaping inside the Oasis complex, the client will be charged $150 USD per violation.

NO-DRUGS POLICY

No drugs are allowed on the premises. If caught, the client will be evicted and charged with a penalty of $1,000 USD. The local police will be notified immediately.

OUTSIDE VENDORS

The Tenant understands and agrees that the usage of outside vendors must be informed and approved by Oasis Management ahead of time, by the latest one week before check-in. Outside vendors include but are not limited to:

Catering 

Facilitators / Instructors / Teachers

Photographers

Massage Therapists

Transportation (car, bus, van, scooter, etc.)

Entertainment (band, dance, etc.)

Decoration

Additional fees might apply for the usage of the approved outside vendors. Please consult with Oasis Team ahead of time. 

SUBLETTING

The client shall not be able to sublet the Premises in any circumstances.

RIGHT OF ENTRY 

Oasis Team & Management shall have the right to enter the venue during normal working hours to inspect and make necessary repairs, alterations, or improvements to supply services as agreed or for any reasonable purpose. Oasis Team & Management may exhibit the venue to prospective lessees upon reasonable notice.

MAINTENANCE, REPAIRS, OR ALTERATIONS

The client may not make any alterations to the leased premises without written consent from Oasis Management.

DEFAULT

The Tenant will be in default if: (a) Tenant does not make the full payment by 60 days before the start of the rental or other amounts that are owed; (b) Tenant, their guests, or the Occupant(s) violate this Agreement, rules, or fire, safety, health, or criminal laws, regardless of whether arrest or conviction occurs; (c) Tenant abandons the Premises; (d) Tenant gives incorrect or false information in the rental application; (e) Tenant or any Occupant(s) is arrested, convicted, or given deferred adjudication for a criminal offense involving actual or potential physical harm to a person, or involving possession, manufacture, or delivery of a controlled substance, marijuana, or drug paraphernalia under state statute; (f) any illegal drugs or paraphernalia are found in the Premises or on the person of the Tenant, guests, or Occupant(s) while on the Premises and/or; (g) as otherwise allowed by law.

DISPUTES

If a dispute arises during or after the term of this policy between Oasis Management and the client, they shall agree to hold negotiations amongst themselves, in "good faith,” before any litigation.

SEVERABILITY

If any provision of this policy or the application thereof shall, for any reason and to any extent, be invalid or unenforceable, neither the remainder of this policy nor the application of the provision to other persons, entities, or circumstances shall be affected thereby. Instead, it shall be enforced to the maximum extent permitted by law.

WAIVER

The Waiver by the Landlord for a breach of any covenant or duty by the Tenant under this Agreement is not a waiver for a breach of any other covenant or duty by the Tenant or of any subsequent breach of the same covenant or duty. No provision of this Agreement shall be considered waived unless such a waiver shall be expressed in writing as a formal amendment to this Agreement and executed by the Tenant and Landlord.

HAZARDOUS MATERIALS

The Tenant agrees not to possess any personal property that could be considered a fire hazard, such as a substance having flammable or explosive characteristics on the Premises. Items that are prohibited from being brought onto the Premises, other than for everyday cooking or the need of an appliance, include but are not limited to gas (compressed), gasoline, fuel, propane, kerosene, motor oil, fireworks, or any other related content in the form of a liquid, solid, or gas.

INDEMNIFICATION

The Landlord shall not be liable for any damage or injury to the Tenant, or any other person, or to any property, occurring on the Premises, or any part thereof, or in common areas thereof, and the Tenant agrees to hold the Landlord harmless from any claims or damages unless caused solely by the Landlord's negligence. It is recommended that the renter's insurance be purchased at the Tenant's expense.

GOVERNING LAW

Regarding this agreement, policy, and its consequences, as well as its execution, the parties elect a permanent and a general domicile at the Clerk’s Office of the Denpasar Court in Denpasar.

ENTIRE POLICY

This Agreement contains all the terms agreed to by the parties relating to its subject matter, including any attachments or addendums. This Agreement replaces all previous discussions, understandings, and oral agreements. The Landlord and Tenant agree to the terms and conditions and shall be bound until the end of the Lease Term. Any website policy updates will be considered the most current and agreed-upon terms.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PT PMA Where Next Oasis, Jl. Nelayan No.30, Canggu, Kec. Kuta Utara, Kabupaten Badung, Bali 80361.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Indonesia

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Where Next, accessible from Wherenext.travel

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: Info@wherenext.travel